Home > Services > Frequently Asked Questions (FAQs)
 

Frequently Asked Questions

To provide faster online help, we have attached a list of frequently asked questions.  If you have a question that isn't on our list, you can also try our search function (left).  This will quickly search through all our current products to find any related information.  If you still don't find what you are looking for, please e-mail or call us and we'll be happy to assist you.

How do I speak with a "live" person?

You can always call us at 401−253−5500 (800−972−9222 toll-free) or fax us at 401−253−7350.  Our knowledgeable inside sales representatives will be happy to help you.  For more detailed information, please visit our contact page.

How do I order online?

Huestis Industrial has built a global distribution system that provides our customers with knowledge, service, a warranty claim process, product promotion through an active sales force, trade shows, advertising and "real people" to talk to for help or information.  We consider this to be the largest, finest distribution system in our industry.

Air Wipes can be ordered directly through our online store.  For the rest of our products, Huestis Industrial has delegated its e-commerce business to its distributor network so they will have the benefit and responsibility for this new market.  Please read our e-commerce policy for more information.

Which credit cards do you accept?

We accept MasterCard, Visa, American Express and NOVUS (Discover).  We also accept Irrevocable and Confirmed Letters of Credit.  Please read our banking guidelines for details.

Why isn't my browser working with your site?

Although our site is designed for use with widely accepted versions of Firefox and Chrome, some browsers like AOL and WebTV may experience technical difficulties with online rendering of some images or scripts.  We recommend using Firefox or Chrome to fully experience our site.

I can't find what I'm looking for.  Can I search for it?

A search feature is located just above the main navigation on our web site.  You can search for products that are featured online by name, description or by printed catalog item numbers.

Is Huestis Industrial currently hiring?

If you are interested in a position in our company, feel free to contact us regarding any possible career openings.  You may also submit your résumé and covering letter, with the specified job title, to our Human Resources Department at .